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WhatsApp automation features

Explore Implifie feature pages for teams that manage WhatsApp enquiries, broadcasts, CRM records, shared inbox workflows, chatbot flows, forms, analytics, AI replies, and follow-ups.

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Explore Features

All feature pages

Published feature pages from the CMS are listed here automatically. Drafted or removed pages are not shown.

Feature

WhatsApp Business API

Use Implifie to connect WhatsApp Business API with your sales, support, CRM, broadcasts, chatbot workflows, AI reply suggestions, and customer follow-ups — all from one simple platform.

Feature

WhatsApp Analytics

Track WhatsApp campaign performance, customer replies, chatbot activity, team conversations, and follow-up outcomes with Implifie’s WhatsApp analytics and reporting tools.

Feature

WhatsApp Follow-Up Automation

Use Implifie to automate WhatsApp follow-ups after enquiries, broadcasts, forms, appointments, support requests, and sales conversations.

Feature

WhatsApp Forms

Collect structured customer responses through WhatsApp for enquiries, bookings, feedback, support requests, lead qualification, and follow-up workflows.

Feature

AI WhatsApp Agent

Use Implifie’s AI WhatsApp agent to help your team respond faster with AI reply suggestions, chat summaries, knowledge-based answers, and human-reviewed customer support.

Feature

Shared WhatsApp Inbox

Manage every WhatsApp customer conversation from one shared inbox with team assignment, customer history, internal notes, CRM context, AI reply suggestions, and follow-up workflows.

Feature

WhatsApp Chatbot Builder

Build WhatsApp chatbot workflows for lead capture, FAQs, appointment booking, customer support, and human handoff — without writing code.

Feature

WhatsApp for Customer Support

Use Implifie to manage WhatsApp customer support with shared inbox, team assignment, AI reply suggestions, chatbot workflows, customer context, and support follow-ups.

Feature

WhatsApp Lead Management

Use Implifie to capture WhatsApp leads, qualify prospects, save customer details, assign conversations, update CRM tools, and automate sales follow-ups from one platform.

Feature

Team Collaboration

Use Implifie to help your team manage WhatsApp conversations together with shared inbox, chat assignment, customer context, notes, AI reply suggestions, and follow-up workflows.

Feature

WhatsApp CRM

Use Implifie as your WhatsApp CRM to capture leads, manage contacts, track customer conversations, assign chats, automate follow-ups, and connect WhatsApp with your sales and support workflows.

Feature

WhatsApp Template Management

Create, manage, organize, and use WhatsApp message templates for broadcasts, reminders, customer updates, chatbot workflows, and follow-up automation with Implifie.

Feature

WhatsApp Broadcast Software

Send approved WhatsApp template broadcast, reach selected contact lists, track performance, and follow up with interested customers using Implifie’s WhatsApp broadcast software.

Feature

WhatsApp Flow Builder

Build WhatsApp automation flows for lead capture, qualification, customer support, appointment booking, feedback, CRM updates, and human handoff using Implifie’s no-code flow builder.

Feature

AI Content Generator

Generate editable WhatsApp template drafts, social posts and promotional image ideas using AI and organization-controlled Knowledge Base context in Implifie.

Feature

AI Knowledge Base

Give Implifie AI verified business context from documents, images, text and reviewed FAQs so automated replies can use information your team controls.

Feature

Click-to-WhatsApp Ads

Connect eligible Meta ad accounts to track Click-to-WhatsApp conversations and review advertising performance alongside customer outcomes.

Feature

Facebook and Instagram Shared Inbox

Manage supported Facebook and Instagram conversations alongside WhatsApp with channel-aware routing, team ownership, notes and customer context in Implifie.

Feature

Social Media Planner

Plan, create and schedule Facebook and Instagram posts from a shared calendar, with AI-assisted content creation inside Implifie.

Feature

WhatsApp Calling

Enable supported WhatsApp Business numbers for calling and manage voice conversations alongside customer messaging, CRM activity and support workflows.

Feature

WhatsApp Carousel Messages

Create approved WhatsApp carousel templates with multiple cards, media, text and actions, then map card content for campaigns, sequences and automation in Implifie.

Feature

WhatsApp Commerce

Connect products, catalogues and order events with WhatsApp automation so customers receive relevant updates and your team manages commerce conversations from one workspace.

Feature

WhatsApp Drip Campaigns

Build multi-step WhatsApp sequences with approved templates, configurable delays and defined audiences for structured follow-up campaigns.

Feature

WhatsApp Keyword Automation

Trigger focused WhatsApp actions and workflows when an incoming customer message matches configured keywords, with fallbacks and human handoff in Implifie.

Popular Paths

Start with a high-impact WhatsApp workflow

These feature and planning pages help teams move from broad exploration to a concrete WhatsApp automation rollout.

WhatsApp Business API

Connect approved WhatsApp messaging, templates, broadcasts, and automation.

WhatsApp CRM

Manage leads, contact records, conversations, assignments, and follow-ups.

Broadcast Software

Send approved WhatsApp campaign messages to segmented audiences.

Chatbot Builder

Build no-code WhatsApp flows for qualification, FAQs, and handoffs.

Pricing

Compare the shared pricing options before choosing a rollout path.

Industries

Match features to ecommerce, clinics, travel, education, real estate, and more.

Simple Pricing

Choose the plan that matches your WhatsApp workflow

Quarterly and annual plans. GST, Meta message charges, telephony, migration, and custom integrations are billed separately. Growth CRM includes monthly AI usage; extra AI packs are optional add-ons.

Starter

Free Forever

₹0/quarter

Start with a basic inbox and light WhatsApp usage.

Start 7-Day Trial
  • 1 user and 1 WhatsApp number
  • 250 contacts
  • 1 campaign/month, up to 50 recipients
  • 10 active WhatsApp templates
  • 1 keyword automation and 1 WhatsApp form
  • 7-day chat history and 100 MB media storage
  • AI creatives and AI replies not included
  • Basic inbox with Implifie branding
  • CSV export included
Bulk Campaigns

Bulk Lite

₹1,999/quarter

Basic bulk WhatsApp campaigns with a single-user inbox.

Start 7-Day Trial
  • 1 user and 1 WhatsApp number
  • 5,000 contacts
  • 30 campaigns/month, up to 2,000 recipients each
  • 30,000 campaign recipients/month
  • 100 active WhatsApp templates
  • 25 contact lists
  • 30-day chat history and 1 GB media storage
  • AI creatives and AI replies not included
  • CSV import and export included
Recommended

Growth CRM

₹8,999/quarter

Team inbox, CRM, chatbot flows, and growth automations.

Start 7-Day Trial
  • 5 users and 1 WhatsApp number
  • 50,000 contacts
  • 100 campaigns/month, up to 20,000 recipients each
  • 2,00,000 campaign recipients/month
  • 500 active WhatsApp templates
  • 10 chatbot flows and 10 sequences
  • 180-day chat history and 10 GB media storage
  • 15 AI creatives/month and 1,000 AI replies/month
  • CRM, team inbox, calendar booking, commerce, and 5 integrations