Show multiple cards
Organize related options into a horizontal supported carousel experience.
Interactive multi-card messages
Present multiple products or options in one WhatsApp message
Build supported carousel templates with multiple cards, configure media and actions, and map customer-specific values when using the template in campaigns or automation.
- Multiple cards in one template
- Media, text and buttons
- Static or mapped campaign content
Give customers a structured way to explore choices
Carousel messages can present related products, services or actions without sending a long series of separate messages.
Combine content and actions
Configure supported card media, body content and buttons.
Personalize campaign values
Map eligible carousel placeholders from contact data or use reviewed static values.
Build card by card
Configure a consistent multi-card template
Create the carousel structure, add the supported number of cards and configure each card's media, text and actions according to current WhatsApp template requirements.
Keep card structure and content consistent enough to create a coherent customer experience.
- Add and review multiple cards
- Configure supported card media
- Add valid buttons and variables
Use in campaigns
Map carousel values for each campaign audience
When selecting an approved carousel template in a broadcast or sequence step, map supported card media and body placeholders to contact fields or reviewed static values.
Validate every required card value before the campaign is submitted.
- Use template-default or dynamic media where supported
- Map card body placeholders
- Preview the final multi-card message
Move from carousel idea to approved campaign
- 1
Choose the carousel format
Start a carousel template from the current template workspace.
- 2
Build each card
Add supported media, text, variables and actions to the required cards.
- 3
Submit for approval
Complete the normal WhatsApp template submission and approval process.
- 4
Map and send
Select the approved template in a campaign or workflow and validate all required card values.
Use carousels when customers need to compare related options
Product selection
Present a focused set of products with individual card actions.
Service packages
Explain several related service options without one oversized message.
Property listings
Share selected listings with media and enquiry actions.
Travel options
Present relevant packages, departures or experiences in a structured format.
Event choices
Show sessions, ticket options or featured experiences.
Educational programs
Compare courses or programmes with a clear next action on each card.
WhatsApp Carousel Message FAQs
What is a WhatsApp carousel message?
It is a supported WhatsApp template format containing multiple horizontally browsable cards with configured media, text and actions.
Can every WhatsApp template use carousel cards?
No. Create the dedicated supported carousel format and follow the current WhatsApp template structure and approval requirements.
Can carousel values change for each campaign recipient?
Supported card placeholders and media can use eligible mapped contact fields or reviewed static values in the campaign workflow.
Can carousel templates be used in sequences?
Approved eligible carousel templates can be selected in supported sequence steps with the required card mapping.
Do carousel templates require Meta approval?
Yes. Carousel templates follow the normal WhatsApp template submission and approval process before business-initiated use.
Use this feature with the rest of Implifie
Connect conversations, customer context, campaigns and automation from the same workspace.
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Create richer WhatsApp campaigns with structured carousel cards
Build, approve and map multi-card messages from the same template and campaign workspace.